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HOSTED SOLUTIONS


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SAS 70 Audit Completion
SAS 70 Hosting

Our data center has successfully completed a SAS 70 audit for certification. SAS-70 is an internationally recognized auditing standard demonstrating that a service company has completed an in-depth audit of their control activities, usually information technology and related processes, by an outside third party.

Epoch Online offers a full suite of competitively priced infrastructure and hosting services with top tier, PCI compliant hardware, software, and administration. We can host your website or manage your entire IT environment from end to end. We give you one point of contact, one responsible party, and one source of support for your entire operation.


Our customizable services include:

  • Website & DNS Hosting
  • Database Hosting
  • Cloud and Application Hosting
  • Email Service

These affordable services can include a variety of features supported by state-of-the-art procedures and equipment:

Infrastructure: Hardware & Software

We operate secure, reliable systems with proven techniques.

Connectivity & Performance

You'll have fast, efficient and responsive connections with better than 99% availability.
  • Hardware load balancing via F5 BIG IP Local Traffic Manager (optional)
  • Private network (Epoch Online managed)
  • Redundant, scalable data center network with enterprise class routers and switches
  • Multiple Tier-1 backbone connections with diverse entry points
  • Scalable bandwidth on demand via multiple peering partners
  • Redundant network devices ensure efficient traffic routing

Network & Data Security

We'll lock out unwanted intruders and protect your sensitive information.
  • Redundant, enterprise class firewalls
  • Enterprise class intrusion protection systems (IPS)
  • Enterprise class gateway and server-side spam and virus protection
  • 24-hour monitoring of infrastructure and web and SQL servers
  • Advanced DoS and DDoS protection

Physical Security

We'll keep the equipment secure and operational day in and day out.
  • Redundant UPS systems with diesel generators and battery power
  • Redundant HVAC zoned cooling systems
  • Redundant, zoned fire suppression systems
  • Biometric identity verification
  • Zoned access with CCTV monitoring

Data Backup & Recovery

Your data will always be there when you need it.
  • Optional daily, weekly, or monthly backup
  • On-site and off-site backup storage
  • RAID 1 or RAID 5 for immediate recovery from drive failure on website and DB servers

Support

We're ready to respond immediately to problems and prepared to quickly solve them.
  • Customer service and support line available during office-hours
  • Direct trouble ticket system with single-tier support response
  • In-house technicians for rapid equipment repair/replacement
  • Microsoft system-certified engineers on site or on call 24/7