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CUSTOMER SPOTLIGHT


Since 1993, Epoch Online been working with both small and large companies doing business all over the world. Some you will recognize. Others, you might not. Like you, they are always looking for the people with the talent and skills needed for their particular project. A few services and products we provide follow:
  • Interactive Website Design
  • Community Website Design
  • E-Commerce Website Design
  • Search-Engine Optimization (SEO)
  • Pay-Per-Click (PPC) Management
  • Banner Advertising and Management
  • EMail Marketing
  • Website and DNS Hosting
  • Statistics and Analytics Hosting
  • Content Management Systems
  • Email Hosting
  • Marketing Analytics
  • Mobile Development (iPhone, etc.)
  • SQL Database Development
  • Asp.NET Software Development
A few of the clients we work with work with follow:

Walmart
Wal-Mart Stores, Inc. (formerly branded as Wal-Mart, branded as Walmart since 2008) (NYSE: WMT) is an American public multinational corporation that runs a chain of large discount department stores and a chain of warehouse stores. In 2010 it was the world's largest public corporation by revenue, according to the Forbes Global 2000 for that year.

The company was founded by Sam Walton in 1962, incorporated on October 31, 1969, and publicly traded on the New York Stock Exchange in 1972. WalMart, headquartered in Bentonville, Arkansas, is the largest majority private employer and the largest grocery retailer in the United States.
Dwyer Group
Based in Waco, Texas, The Dwyer Group® opened its doors in 1981 with only one brand and has grown to become the holding company of seven service-based franchise organizations: Aire Serv®, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter®, Rainbow International® and The Grounds Guys™. Together, these brands provide a diverse array of specialty services through more than 1,100 franchises in the United States and Canada, while the company's international master licensees service more than 300 franchise locations in seven other countries.
AireServ
Aire Serv Heating and Air Conditioning, Inc. has more than 170 franchises locations in the United States and Canada ready to provide you with services, from maximizing your heating and air conditioning equipment with service and repair to indoor air quality products, that will keep you and your family comfortable year round.

Aire Serv was nationally ranked by Entrepreneur magazine as No. 1 in its category for 2009, and recognized more than 20 times in various categories in the last 10 years, as well as being featured in other publications such as Success magazine. The company is a subsidiary of The Dwyer Group, Inc., one of the world’s largest franchise-holding companies of franchised service business with more than 1,100 franchise businesses in North America and 24 foreign countries. We look forward to welcoming you as a customer and being your preferred source for heating, air conditioning and indoor air quality service in the future.
Alltel
Alltel Corporation, bought by Verizon Wireless in 2008 for 28.1 billion, was a wireless telecommunications services provider, primarily based in the United States. Before the acquisition by Verizon Wireless, it served 34 states. After the merger, Alltel continues to serve six states, mostly in rural areas. Following the merger, Alltel is the eighth largest wireless telecommunications company in the United States, with approximately 800,000 customers.

At its peak, Alltel operated a network in 34 states, with a wireless coverage footprint comprising the largest network in the United States by area. The company focused on small to medium size cities providing wireless services to residential and business customers in all 50 states through roaming agreements with Verizon and Sprint. These agreements gave Alltel customers access to nationwide service, while providing those carriers coverage in rural areas
Dillards
Dillard's (NYSE: DDS) also known as Dillard's, Inc., based in Little Rock, Arkansas, is a department store chain in the United States, with 330 stores in 29 states. Its locations are concentrated in Texas and Florida; with a major presence in other states including Arizona, Iowa, Colorado, Wyoming, Kansas, Missouri, Alabama, Georgia, Tennessee, Oklahoma, Mississippi, Louisiana, Nebraska, Nevada, Utah, North Carolina, Idaho, South Carolina, Kentucky, Indiana, Ohio, and Illinois. Dillard's also maintains a minor footprint in California, and Montana.
Crystal Bridges
Alice Walton, the daughter of Wal-Mart founder Sam Walton, spearheads the Walton Family Foundation's involvement in developing Crystal Bridges.The museum's glass-and-wood design by architect Moshe Safdie features a series of pavilions nestled around two creek-fed ponds.

The complex will include 100,000 square feet of galleries, several meeting and classroom spaces, a library, a sculpture garden, and a 250-seat auditorium. Additionally, there will be outdoor areas for concerts and public events, as well as extensive nature trails. An opening date has not been set. It is expected to employ approximately 75 people, and will be within walking distance of downtown Bentonville.
Entergy
Entergy Corporation, an employer of more than 15,000 employees, is an integrated energy company engaged primarily in electric power production and retail distribution operations. It is headquartered in the Central Business District of New Orleans, Louisiana.

The company was founded as Middle South Utilities in 1949 to acquire several companies in the South Central United States that had previously been owned by General Electric. It changed its name to Entergy in 1989, and merged with Gulf States Utilities, based in Beaumont, Texas, in 1993.

Entergy's service territory includes almost all of Louisiana (except the northwest and a small corner of the east), the eastern three-fourths of Arkansas, the western half of Mississippi and part of southeastern Texas.

TCBY

In 1981, the first TCBY store was opened in Little Rock, Arkansas, USA by Frank D. Hickingbotham. TCBY began franchising the next year, and by 1984 there were over 100 stores. As the company grew, the name was applied for a time to the tallest building in Arkansas, known until 2004 as the TCBY Tower, in downtown Little Rock. It is now known as Metropolitan Tower.

In 2000, TCBY was acquired by Mrs. Fields Famous Brands

Brent and Sams

Young Brent Bumpers and Sam DeWitt got their first taste of world-class cookies in Brent's kitchen. Nothing too unusual about that, right?

What was a bit out of the ordinary was the location of Brent's kitchen: the Governor's Mansion of Arkansas. The year was 1972, his dad was governor, and the cookies were the product of the Mansion's legendary cook, Eliza Ashley.

Fast forward to 1984. Brent was a federal prosecutor and Sam a phone company exec. Yet both still longed for the taste of those unforgettable morsels. Together they dedicated themselves to a higher, more ambitious calling: making those delicious, gourmet cookies available to the public. It took three nights a week of slaving away over a friend's pizza oven for over a year before they got the taste they were after. The wait and effort were worth it.

Brent & Sam's Gourmet Cookies has grown rapidly in the past decade. The company now occupies its own building and employs a staff of over 40. The year 2005 marks our 20th year of business. Throughout all this growth and change, one thing remains the same: every single batch of cookies is made from scratch in Little Rock, Arkansas.

Mr. Rooter

Established in 1970, Mr. Rooter is the largest all-franchised, full-service plumbing and drain cleaning company in the world with approximately 300 franchises worldwide.

Recognized by Entrepreneur magazine among its “Franchise 500” and Franchise Times Top 200, Mr. Rooter franchisees provide services to both residential and commercial customers.

Mr. Rooter began franchising in 1974, has six affiliate companies – Aire Serv, Glass Doctor, Mr. Appliance, Mr. Electric, Rainbow International and The Grounds Guys, and is a subsidiary of The Dwyer Group, Inc. which is based in Waco, Texas. The Riverside Company and the Dwyer family bought the company in 2003

Mr. Electric

Mr. Electric is one of the largest and fastest growing full service electrical services companies in the world. Each day, we serve the electrical service and repair needs of thousands of residential and commercial customers around the globe.


Since 1994, our network of locally owned and independently operated Mr. Electric franchisees has been delivering our services according to the Mr. Electric Customer Service Philosophy:

Heinz Family Philanthropies
The Heinz Family Philanthropies are a vigorous, forward-thinking group of foundations that include:

  • The Teresa and H. John Heinz III Foundation
  • The H. John Heinz III Foundation
  • The Heinz Family Foundation

As with many family-based philanthropies, strong bonds link our legacy and mission. Our entrepreneurial approach to giving traces back to Henry J. Heinz, the founder of the company that bears his name. Our belief in the transforming power of joint enterprise is evident in the projects we choose to support—and in our particular means of providing support.
HealthSouth

HealthSouth Corporation (NYSEHLS), based in Birmingham, Alabama, is the nation’s largest provider of inpatient rehabilitative healthcare services. Operating in 26 states across the country and in Puerto Rico, HealthSouth serves patients through its network of inpatient rehabilitation hospitals (96), long-term acute care hospitals (6), outpatient rehabilitation satellite clinics (38) and home health agencies (25).

HealthSouth’s hospitals provide a higher level of rehabilitative care to patients who are recovering from conditions such as stroke and other neurological disorders, orthopedic, cardiac and pulmonary conditions, brain and spinal cord injury, and amputations.

Levi's
The Levi’s® brand epitomizes classic American style and effortless cool. Since their invention by Levi Strauss in 1873, Levi’s® jeans have become the most recognizable and imitated clothing in the world – capturing the imagination and loyalty of people for generations. Today, the Levi’s® brand portfolio continues to evolve through a relentless pioneering and innovative spirit that is unparalleled in the apparel industry. Our range of leading jeanswear and accessories are available in more than 110 countries, allowing individuals around the world to express their personal style.
Winrock
Winrock International is a nonprofit organization that works with people in the United States and around the world to empower the disadvantaged, increase economic opportunity, and sustain natural resources.

Winrock matches innovative approaches in agriculture, natural resources management, clean energy, and leadership development with the unique needs of its partners.

By linking local individuals and communities with new ideas and technology, Winrock is increasing long-term productivity, equity, and responsible resource management to benefit the poor and disadvantaged of the world.
Arkansas
Rockefeller served from 1981 to 1995 on the Arkansas State Police Commission. In 1991, he was appointed by President George H. W. Bush to serve on the President’s Council on Rural America and was elected chairman. Rockefeller also was a president of the Quapaw Area Council of the Boy Scouts of America and served on the Boy Scouts National Board of Directors.

Winthrop Rockefeller was elected Lieutenant Governor of the State of Arkansas in a November 1996 special election triggered by the resignation of Governor Jim Guy Tucker and the promotion of then-Lieutenant Governor Mike Huckabee. Rockefeller was subsequently re-elected in 1998 to a full four-year term, receiving 67 percent of the vote. Rockefeller was elected once again in 2002 with 60 percent of the vote.
Omnibalm
Balm Innovations, LLC is a provider of innovative, effective natural personal care products. The company was formed after a visit of an Executive MBA team to the University of Arkansas for Medical Sciences (UAMS) in search of a technology around which to develop a business plan for the 2004 Governor’s Award for Entrepreneurial Development business plan competition. It was discovered that a topical cream referred to as “miraculous” had been developed by a UAMS pharmaceutical researcher.
 

This cream, now called Omnibalm, was presented as a highly effective product for skin irritations that achieved significant and powerful results after other skin care products had failed. Through the process of developing the business plan and verifying the effectiveness of the product first hand, an MBA student became interested in the business opportunity and formed Balm Innovations in August 2004 to commercialize Omnibalm and related natural personal care products.

UPS

United Parcel Service, Inc. (NYSEUPS), commonly referred to as UPS, is a package delivery company. Headquartered in Sandy Springs, Georgia, United States,[2][3] UPS delivers more than 15 million packages[4] a day to 6.1 million customers in more than 200 countries and territories around the world.

 

UPS is well known for its brown trucks, internally known as package cars (hence the company nickname "The Big Brown Machine"). UPS also operates its own airline (IATA: 5XICAO: UPSCallsign: UPS) based in Louisville, Kentucky.

Whole Grains
The Whole Grains Council helps consumers find whole grain foods and understand their health benefits; helps manufacturers create delicious whole grain products; and helps the media write accurate, compelling stories about whole grains.

The Whole Grains Council is a nonprofit consumer advocacy group working to increase consumption of whole grains for better health. The WGC's many initiatives

 

  • encourage manufacturers to create delicious whole grain products

  • help consumers to find whole grain foods and understand their health benefits

  • help the media to write accurate, compelling stories about whole grains

Safe Foods
Safe Foods offers a cadre of synergistic food safety solutions to food processors around the world. These technologies are designed to:

  • Reduce food-borne pathogens
  • Meet and exceed regulatory requirements
  • Extend food's safe shelf-life
  • Mitigate food safety costs

Safe Foods is a "customer-centric" company. We don't just sell chemicals and equipment. And we don't develop products then invent a need for them. We take the time to understand our customers' needs and then develop solutions to meet those needs.
Mr. Appliance

Mr. Appliance is North America's leading appliance repair franchise system. Established in 1996, its franchises provide full-service residential and light commercial appliance repair. Mr. Appliance has more than 150 locations throughout the United States and Canada and is consistently ranked among the top home service franchises by Entrepreneur magazine and other industry experts.

 

Mr. Appliance is a subsidiary of the Dwyer Group, Inc., a worldwide franchise holding corporation supporting over 1,100 franchisees in the United States and 24 foreign countries. In addition to Mr. Appliance®, other Dwyer Group subsidiaries include: Aire Serv® Heating and Air Conditioning, Glass Doctor®, Mr. Electric®, Mr. Rooter® and Rainbow International® Restoration and Cleaning. The businesses are diverse, but all are built upon the same philosophy of success - exceed the customer's expectations.

Glass Doctor
Glass Doctor also offers custom glass services, such as replacement windows, tub and shower doors and enclosures, entry door glass, mirrors and custom tabletops.

Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers complete glass repair, replacement and services to the residential, automotive, and commercial markets at more than 270 locations in the United States and Canada.

Glass Doctor began franchising in 1977 and in 1998 joined The Dwyer Group, Inc., an international franchisor of service industry companies. At that time the company’s corporate headquarters relocated to Waco, Texas. Now there are more than 180 Glass Doctor franchise owners across the United States and Canada ready to serve you.
UAMS

The University of Arkansas for Medical Sciences (UAMS) is part of the University of Arkansas System, a state-run university in the U.S. state of Arkansas. The main campus is located in Little Rock and consists of five colleges including one graduate school, six institutes, a statewide network of community educational centers, and the UAMS Medical Center.

Portland Glass
Portland Glass became a member of the Glass Doctor family in 2004. At its 41 locations throughout Maine, Vermont and New Hampshire, Portland Glass offers not only auto glass services, but also glass repair and replacement for home and business. Portland Glass is a subsidiary of
The Dwyer Group®.
Rainbow Intl.
Established in 1980, Rainbow International® is a global franchise organization dedicated to providing residential and commercial restoration and cleaning services. Recognized by Entrepreneur Magazine among its "Franchise 500,"

Rainbow International franchisees offer a broad range of damage restoration services from over 330 locations worldwide. The new Rapid Structural Drying Network of Rainbow International has established a network of elite water loss mitigation franchises across the United States. Rainbow International is a subsidiary of
The Dwyer Group®.